The overall run time is displayed on the digital display screen in minutes and seconds and will vary between each of the three power modes. Carefully assemble the machine by attaching each part as directed in the handbook. Hold the machine with the bin in a downwards position. Support | Troubleshooting | Dyson If there is actually a blockage in the air duct of your Dyson, the following will happen: Please note: when checking the Dyson for blockages, it is important to be careful with the on/off button. If any part becomes blocked, the machine may automatically cut out. Read the step-by-step guide on how to wash the filter, Read the step-by-step guide to see how to wash the brush bars, The display shows run time remaining but the machine cut out, The battery alert is showing after a full charge, Run time inaccurate after removing from charge, Read the step-by-step guide to see how to wash the filter, The brush bar is not spinning on the floor tool, The brush bar does not spin on any cleaner head, Read the step-by-step guide on how to empty the bin, Issue not resolved, please speak to our Customer Support Team. Clear the nozzle with a clean towel and search for any things causing obstruction in the vacuum cleaner. Please ensure the bin is empty before continuing with any checks. This will allow you to remove it. 58K views 2 years ago How To Check and remove the Dyson V10/11 For Blockage. Same here, the steps above do not resolve the issue. Using a coin, turn the end cap anticlockwise a quarter of the way to remove it. Stick vs Upright Vacuum: Which One Should You Choose? The machine should be fully charged approximately five times. Remove the end cap from the main brush bar. Diagnostic, displays a series of numbers, letters and percentages. A flashing light can indicate the vacuum's. Dyson V11 Absolute (Nickel/Blue) V11 . Shine a light on this and look to . Dyson V11 vacuum Let's get your machine working. If your machine continues to cut out even though run time remains on the screen, we recommend fully charging your machine, then using it continuously until the battery runs out. Press and hold the trigger for 10 seconds. The machine should be charged with the battery attached to the machine. Check both ends of the Wand for blockages and remove as necessary. Failure to do so may result in the following consequences: If the airway of a Dyson vacuum cleaner is blocked, the vacuum's suction performance will immediately decrease. Below is a list of tips to help keep your Dyson running smoothly and efficiently: Empty the bin completely after every use: This helps keep suction power at its best by preventing dirt clogging the filters. Hold the brush bars under running water and gently rub to remove any lint or dirt. Ensuring it is completely dry before refitting. This will help ensure your machine is running at its best and keep it in good condition for longer. Why Is My Dyson Pulsing? (And How to Fix It) - Dengarden Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with the foam element downwards so that dirty water does not contaminate the pleated paper element. With the Dyson v10 and v11, the process to get the blockage light to stop flashing is nearly identical. We need a little more information to help us solve your issue. The bin will slide down opening the bin base. Ensure there is no build-up of dust or debris in the small crevice between where the Brush bar sits and the neck of the Cleaner head. If the blue light remains illuminated without blinking this is an indication that the battery of the vacuum is low and needs to be charged or to be replaced. C: The Dyson doesn't do anything anymore. 1 solid blue light will indicate the machine has a low level of charge. Vacuuming large particles, or sticky substances could contribute to blockages in the airways of your Dyson vacuum cleaner. If not you will need to check the hoses and attachments for blockages. Reinstall every component of the Dyson vacuum cleaner and make sure it no longer pulses when you turn it on. Run cold water over the inside and outside of the foam element and squeeze the foam gently to expel the dirt. First, remove any attachments or hoses. Twist the Main body of the machine clockwise until it clicks and locks. These can be removed by wiping with a damp cloth. Amber light. Make sure to turn off the power and then remove the hose from the vacuum. If you have a Your Dyson account, you can log in below to manage your contact options. Under normal use, any unpleasant smell can only be caused by something the machine has picked up. The two didnt do it for profitthey simply wanted to research the best models out there and share their findings. If the machine is cutting out/pulsating, this will indicate a blockage. Remove the brush roll and vacuum cleaner belt. Dyson Supersonic hair dryer Professional edition owners should call 1-866-861-2565. Please ensure that you are emptying the bin as soon as the dirt reaches the level of the MAX mark. Follow the instructions on screen to maintain performance. Before exiting the menu, please ensure the filter is fitted correctly. Expert: Tamar D replied 3 years ago. Not happy. . linkedin. Wash the filter thoroughly and as directed in the instructions before you fix it back let it dry completely for at least 24 hours(thats what Dyson recommends to its users). You should wash your filter once a month and replace it after one year. To get the best experience, we recommend fully charging your machine after every use. The LED screen will show the battery icon with one full bar. Please leave us your email address if you'd like us to notify you when it or another substantially similar machine is available. If you have a Your Dyson account, you can log in below to manage your contact options. Turn the filter clockwise until it clicks into place. When there is actually a blockage in the air duct, it is important to find out where the blockage is. With more than 10 years of experience in the world of electronic devices, he knows better than anyone what is important in a vacuum cleaner. You can update your contact preferences at any time in the Keep in touch section of Your Dyson. still getting the fault. Dyson directs you to the Replacement Parts page to shop for anything you need replacing. With the High Torque cleaner head removed from the machine, turn it over and undo the fastener. suction is strong They may appear in a number of areas of the website such as incomparisontables, on hub pages and in articles. WARNING: Please do not use detergent, do not wash in a dishwasher or washing machine. Remove the two screws located on the rear of the handle and three on the underside of the battery Take out the old battery and put it aside Locate the new battery into the handle Secure in place with the existing screws Washing the filter If the motor is faulty, the vacuum will appear to be dead. Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. 1 solid blue light will indicate the machine has a low level of charge. Once in place, rotate the end cap back into the closed position. Robbert Tigchelaar is the founder of Vacuumtester.com and is a true vacuum cleaner guru. Hopefully, this will stop the blockage light from flashing. Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Please select pick up issues to carry out checks. Canstar Blue's website terms and conditions apply. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. Before testing the machine please ensure that any hair or loose clothing is clear from the machine. The screen will alert you when your machine needs your attention. Well review each issue properly so you can seek solutions. The vacuum cleaner does not suck or the suction power is greatly reduced You can't see through the vacuum cleaner rod A few years before he finished his education, in January 2020, Robbert created a website about vacuum cleaners with his brother. Locate the end cap and using a coin, turn it anticlockwise a quarter of the way. Then fill the unit with cold water, place your hands over the open ends and shake gently. Some use a click-in battery while others use a standard screw-in battery. One of the reasons the Dyson would flash the blockage light is if the pieces are not linked correctly. The dirt cup assembly on Dyson vacuums easily disconnects from the front side of the vacuum and has a handle so you can take it to the bin. Check next step. Low or reduced suction power is the main indication that the airways of your vacuum may be blocked. If the blue light remains illuminated without blinking this is an indication that the battery of the vacuum is low and . V11 airway blocked : r/dyson - Reddit Leave to cool down before looking for blockages. Do you have a Dyson V11 or V15? Dyson Supersonic hair dryer Professional edition owners should call 1-866-861-2565. This is to prevent damage to the machine. Save my name, email, and website in this browser for the next time I comment. In this article, well examine the various causes of the Dyson blockage light remaining on even after cleaning, particularly in the v10 and v11 models. When the battery is charged, both LEDs will light for 5 seconds, then go out. Dyson has earned good reputation amongst users in terms of reliability and user experience. Test the machine. Gently pull away from the machine. Over time, these can build up in the filter and reduce performance. the mesh was quite clogged and some debris in behind the chamber, also filter is brand new, Using a coin, turn the end cap anticlockwise a quarter of the way to remove it. Operating the machine while it is partially dismantled could result in personal injury. if I use brand new tool head it comes up blockage even on auto mode To get the best experience, we recommend fully charging your machine after every use. Remove the end cap from the main brush bar. Occasionally, after cleaning your machine, you could assemble the Dyson vacuum cleaners components incorrectly. 40 minutes run time. If the blockage light is still flashing, The vacuum cleaner itself is where the obstruction is then found.