How to transfer your medical records Insider - Kaiser Permanente Woodland Hills, CA 91367. Frontline workers have been under enormous pressure from the very start of the pandemic. hbbd```b``y"/IA0i "zd}&3l0i&- mdM@mb!$p#`Y`z`BA$X,&Ox`vXv1&M&0}Q`_L7MxfU! listeners: [], Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. If your credit card is about to expire, you will see a notification that you must update the payment method used for your payment plan. By phone: Call the number listed on your billing statement or the Member Services phone number listed on the back of your ID card. These services and associated payments will appear on a future statement. %%EOF In-person, telephone, video, and alternative modes of communication are available. Depending on your circumstances, you may qualify for Kaiser Permanentes Medical Financial Assistance (MFA) Program, which helps eligible patients pay for medically necessary health care services received at Kaiser Permanente facilities. You can also call the Medical Board of California at 916-263-2382, or visit their website . 9961 Sierra Ave. Fontana, CA 92335. Admitting privileges of other providers may vary by plan and facility. Details. Youll get a bill after most visits. If you do not yet have one, please email your doctor. Medical Contact the office in your area if: Track your requests for Medical Records, Family Medical Leave Act (FMLA) Medical Certification, and State Disability Insurance (SDI) certification requests, Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.,1300 SW 27thSt., Renton, WA 98057. Different members of your health care team may ask you the same questions several times, such as what is your name or do you have allergies. WebWhere can I find more information about my Kaiser Permanente health plan benefits? We are unable to switch you to this area of care. WebFresno Medical Center. Many leading organizations consistently recognize the quality of our care: Ramin Davidoff, MD Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057. 2023 Kaiser Foundation Health Plan, Inc. We are unable to switch you to this area of care. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. Medical 41 0 obj <> endobj Follow us on these external social media sites that will open in a new browser window. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). YT/0( }DN3YwLheb\5LsvMfeU @s How do I add a new charge or make changes to my payment plan? You can also contact Medicare for fraud-related questions and concerns at: Phone: 1-800-HHS-TIPS (1-800-447-8477) Fax: 1-800-223-8164 TTY (for the hearing-impaired): Request for confidential communications forms, Learn more about link terms and conditions, 951-353-3005 (TTY for the hearing/speech impaired), a provider's office hours, search ourfacility directory, providers in yourplan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired). Medical Bills FAQs | Kaiser Permanente Kaiser Permanente medical office providers hours, search our facility directory Affiliated providers office hours or languages spoken by front office staff, call their office directly Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. 5:30am PST 4:00pm PST (8:30am EST 7:00pm EST), Georgia Members: 1-855-265-0311 Los Angeles, CA 90027 323-783-4011 Finding your way > Virtual Tour > Labor & Delivery Virtual Tour > LAMC Campus Map & Parking Information: Download flyer (pdf) Lab locations: Download flyer (pdf) Pharmacy Locations: Download flyer (pdf) Sunset Keepsakes Gift Shop We want to speak to you in the language that youre most comfortable with when you call or visit us. WebKaiser Permanente Riverside County puts you and your health at the center of all we do so our team can help you thrive. Ask your doctor if he or she can help you make a personal health record. external page. Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. window.mc4wp.listeners.push( Important things to remember before your hospital visit: *Most features are available only to members receiving care at Kaiser Permanente medical facilities. Navigation Menu - Opens a Simulated Dialog. There are two ways to check in for appointmentsat the receptionist desk, or at our self-service kiosk. Learn about Health Care Reform. } Can I pay more than my statement amount if I received other services and expect to owe additional amounts? * You must be registered on our website to use this secure feature. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. Kaiser Permanente Medi-Cal Members: Enhanced Southern California Permanente Medical Group received gold recognition the highest level possible in the American Medical Associations 2021. Kaiser Permanente Southern Californias Medicare Plan has received a 5 out of 5 rating from the National Committee on Quality Assurance (NCQA) in its Medicare Health Insurance Plan Ratings for 5 consecutive years. Urgent care services are temporarily closed. What do I do now? We do not encourage the use of family, friends or minors as interpreters. If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued. Southern California contact details. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). Kaiser Permanente providers accepting new patients, call (404) 365-0966, 1-800-611-1811 (toll free), or 711 (TTY for the hearing/speech impaired) affiliated providers office hours or whether they are accepting new patients, call their offices directly The information in this online directory is updated periodically. Southern California Permanente Medical Group Colorado. %PDF-1.6 % Kaiser Permanente Riverside Medical Center now offers an electric mobility cart for those who need assistance getting around the medical you can set up a monthly payment plan by contacting Kaiser Permanente Member Services at the phone number on your medical bill. Napa/Solano area (Vacaville/Vallejo) 707-651-1359 VAL Our physicians look forward to maximizing their time with you to address your health concerns. Disclaimer-The material contained on this site is for general information purposes only. The information in this online directory is updated periodically. Order an electronic copy of your detailed medical records. Check the boxes below if Map & Directions Campus Map Departments Visitor Information Find a Doctor. Contact Medi-Cal Members: Enhanced Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057. 7300 N. Fresno St., Fresno, CA 93720. For a life-threatening illness or injury, call 911, or go to the nearest hospital for assistance. } For example, if your statement is received on the 5th of every month, then your payment plan payment date would be on the 12th of every month. ROMI department phone numbers | My Doctor Online - Kaiser When paying your medical bills online, you can either choose another saved payment method on file or add a new one. Measuring care quality in our hospitals(PDF). Need your medical records? - KP Kaiser Permanente - California customer service - GetHuman Kaiser Permanente Patient Assistance can help you with Patient concerns, Advance Directives & General questions regarding our facility & services. Permanente Advantage, LLC Your doctor will review your information to determine the appropriate timeframe requested for certification and may contact you for further informationRequest FMLA medical certification. WebPhone numbers. Mobile: Download the Kaiser Permanente app from your preferred app site to conveniently and securely view and pay your medical bills through your mobile device anytime. It may not include pending charges or payments. Visit my medical records to view and print your or your family members most commonly requested medical records and reports from Kaiser Permanente Southern California, including the following: You can specify the date range, which medical records, and the party receiving the copy of your medical records. Through the Kaiser Permanente website and mobile app, you can: To make sure youre using the web browsers we support, review our technical information. General information Emergency Services: 24 hours a day, 7 days a week Urgent Care available Hospital Operator: 1-866-735-2922 TTY (for the hearing/speech impaired): 1-800-222-1222 (toll free) Contact your plan administrator for details. Medi-Cal Members: Enhanced WebSpecialties: Services at this medical center have temporarily changed. If you have concerns regarding these guidelines, please discuss them with your nurse. This will also help you keep track of your bills and payments, and makes it easier for us to help you, should you have a question about your bill. WebPhone: 206-630-6848 or toll-free 1-866-656-4184 Phone: 509-241-7824Hours: 8 a.m. to 5 p.m. Find convenient resources for getting care away from home. See information about pharmacies at Riverside Medical Center and other locations in the region. on: function(evt, cb) { To find: Kaiser Permanente medical office providers hours, search our facility directory. Kaiser Permanente Obtain a doctors note (work status report) that certifies your medical impairment. WebSpecialties: Services at this medical center have temporarily changed. 7:00am PST 6:00pm PST (8:00am MST 7:00pm MST), California Members: 1-888-251-7052 Asking these questions is one way to make sure that you are getting the right care. Navigation Menu - Opens a Simulated Dialog, State Disability Insurance (SDI) certification, Release of Medical Information department contact information, Order an electronic copy of your detailed medical records, online application for EDD Paid Family Leave, Request for confidential communications forms, Learn more about link terms and conditions, San Bernardino County (Fontana and Ontario Medical Centers), Form receipt number (to obtain your form receipt number, complete the, Patients name and Kaiser Permanente Medical Record Number, Caregivers last name as it appears on the claim. 11:00am PST 7:00pm PST (8:00am HST 4:00pm HST). Visitors may be asked to leave at the discretion of the staff. Davis. Kaiser Permanente You are a proxy for, or caregiver of, a Kaiser Permanente member and need to request records on his or her behalf. Some people have latex allergies; for that reason, latex balloons are not allowedin the hospital. Eisenhower Medical Center is your new Kaiser Permanente Affiliated Hospital. Kaiser Permanente medical office providers hours, search our facility directory Affiliated providers office hours or languages spoken by front office staff, call their office directly Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. You can download your official immunization certificate for use with school entry, camp, or for an employer. How do I change my payment method or add a new one? In 2019, 15 of our Kaiser Permanente hospitals were rated as high-performing for at least one of 25 measures studied and 9 were ranked among the states Best for Overall Care in the annual U.S. News & World Reports Best Hospital survey. Im looking for a specific Kaiser Permanente bill, but I dont see it online. This page was last updated on: 04/30/2023, Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.,1300 SW 27thSt., Renton, WA 98057. Kaiser Permanente - Southern California Permanente Medical WebPanorama City offers care and coverage, together, to help make life easier. It also includes payments you've made as of today towards that balance. Follow us on these external social media sites that will open in a new browser window. Learn about Health Care Reform. How do I change the date each month that my payment will process? Because we apply your health plan benefits before we send you a bill, we ask that you pay only the balance shown on your current billing statement. This series of five short videos explains. What does the Payments / adjustments column in the Details tab of the Billing and payment details section mean? The availability of physicians, hospitals, providers, and services maychange. How do I change my payment method or add a new one for my payment plan? Starting from the northernmost county of southern California--Ventura--and going south to San Diego, southern California is home to the following Kaiser-affiliated hospitals: Community Memorial Hospital of San Buenaventura 147 N. Brent St. Ventura, CA 93003 (805) 652-5011 Antelope Valley Hospital 1600 W. Avenue J Lancaster, CA 93534 (661) 949-5000 If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . Note: you will need a Work Status Report from your doctor to complete this request. It is offered to assist providers that may come into contact with members, including both contracted providers and those who do not otherwise have contracts with Kaiser Permanente to provide services to members. No appointment needed. This is for the health and safety of both patients and children. Any emails received regarding inquiries or request for status will NOT be reviewed. 90 0 obj <>stream Arrive a few minutes early. Whether you are extending an existing SDI claim or have just filed a claim for the very first time, we can assist your physician in completing your SDI certification of your medical disability to the SDI office. How can I protect myself and my family? All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications. Web7.1.1 KAISER CLAIMS MAILING ADDRESS & PHONE NUMBERS California Region 800-464-4000 (Northern California) PO Box 12923 Oakland, CA 94604-2923 (Southern California) PO Box 7004 Downey, CA 90242-7004 Colorado Region 303-338-3800 PO Box 373150 Denver, CO 80237-3150 Georgia Region 888-865-5813 or 404-261-2590 PO Box Only the services of interpreters and qualified staff are used to provide language assistance. 759 0 obj <>/Encrypt 703 0 R/Filter/FlateDecode/ID[<0C103BF8A8AF9C45A9813EEE71908E7B><45303D0DD5DCFC4AA40948A9D8939B94>]/Index[702 137]/Info 701 0 R/Length 208/Prev 292906/Root 704 0 R/Size 839/Type/XRef/W[1 3 1]>>stream The visiting hours will normally be from 11:00 am to 8:00 pm. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057, Please enter a valid zip code or select a region above, Bringing healing home with virtual cardiac rehabilitation, Early cancer detection saves a young mans life, he powerful connection between our pets and our health. We want to speak to you in the language that youre most comfortable with when you call or visit us. The Kaiser Permanente Release of Information offices are available for requesting and following up on requests for medical records. Kaiser Permanente What are my rights and protections related to the No Surprises Act (HR133)? Kaiser Permanente Why not? Watch a video on the powerful connection between our pets and our health. Kaiser Permanente is not responsible for the content or policies of external websites. Hours: 24/7. Medi-Cal Members: Enhanced Kaiser Permanente medical office providers hours, search our facility directory Affiliated providers office hours or languages spoken by front office staff, call their office directly Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. The beginning of the COVID-19 pandemic felt like walking into the unknown, and for registered nurse Nina Vallega, as she says it is a moment in time shell never forget. Kaiser Permanente may modify or change any of the material referenced on this site without any obligation to update this site or otherwise notify the general public. You can do so in the Message Center. 5:30am PST 4:00pm PST (8:30am EST 7:00pm EST), Colorado Members: 1-888-525-1553 Hours: 8 a.m. to 5 p.m. Email: KPWA-ROI@kp.org Email: KPWA-ROI@kp.org Fax: 877-848-6896 Fax: 509-232-3127 6. Labor & Delivery Virtual Tour >. We want to speak to you in the language that youre most comfortable with when you call or visit us. Navigation Menu - Opens a Simulated Dialog, Acute Care-med/Surg For the past 9 years, our Medicare Plan, along with Kaiser Permanente Northern California, received the maximum 5-star rating from the Centers of Medicare and Medicaid Services. What Insurance Plans Does Kaiser Permanente Accept? It is part of Medi-Cal in many counties under Kaiser Permanente. Because of this, Kaiser Permanente members under Medi-Cal can keep the same doctor and get healthcare through Kaiser until their situation changes. What medical bill features are available to me? Medicare Members: To request a hard copy of Kaiser Permanentes provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Request records, forms & certifications | Kaiser Permanente Depending on where you received services, you may get a physician bill, a hospital bill, a dental bill, a venture bill, or a combination of all four. hk7rJ\#0y'-Xo 44 8}HsfFH"d:e]R[|Z5[Z]_\ZP%dRJ^rYjSg]Z8WRTneQwuZ\\sN+.~M3_(9MnQ4YYqUKfk5bU5D=x|yW_|!?\W//~|F|hqw]~_^\y_=gO~}+. Available: call now & skip the wait! Look no further. Kaiser is a membership HMO with its own medical offices and hospitals and you must be a member to go to any Kaiser facility. They dont accept outside health insurance. They do accept Medicare and Medicaid or Medi-Cal which are assigned to Kaiser and if you do that, you must only use Kaiser. Web5601 De Soto Avenue. How do I make a payment toward my medical bill? Labor & Delivery Virtual Tour >. Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. Note that Hospital and Medical Office records released as part of this request may contain references related to mental health, addiction, and HIV conditions. You can make Pharmacy payments by going to the Pharmacy section of our website or mobile app, but you must visit the Coverage and Costs section to pay your medical bills. The primary responsibility for caring for minors rests with their parents. Kaiser Permanente Selecting these linkswill take you away from KP.org. Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity or marital status. The information in this online directory is updated periodically. Register. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). WebYou are a proxy for, or caregiver of, a Kaiser Permanente member and need to request records on his or her behalf. Register. We want to speak to you in the language that youre most comfortable with when you call or visit us. Kaiser Permanente If you have any questions about the pre-certification request form, the pre-certification process, or what services require pre-certification, please call us directly at the appropriate phone number below designated to the members plan.