(they are on their second call action suit for refrigerators). My LG washing machine started rusting about 2years after l purchased it. Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. There must be something we can do. We have the same issue. I would like to join the rust lg machine class action. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). LG WT4870CW: Large Top Load Washer with StainCare | LG USA How can so many people be misusing the washing machine in the same way??? For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. I have the same rust problem and would like to join the class action. Had nothing but problems with this washer from day 1 and now it is completely broken. Another reliable way to get rid of rust is white vinegar. It is rusting around the bleach dispenser and the bottom of the top of the bowl. Decide which cookies you want to allow. It is outrageous they will not replace these faulty machines. 3 years rusted all the way through. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. 12/16/2016 LG Portable Air Conditioners . We have the same problem and we want our machine replaced by LG. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. We also bought the matching dryer and lg double door freezer and double wide refrigerator because we were happy with 4 models of lg cellphones. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. Greed gets people every time. LG Washer - Why is There No Water in My Front Load Washing Machine Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. I love the machine but the rust is getting exponentially worse. Why not use water proof screws?? Lots of my clothes have been damaged due to the rust spots. Santa Barbara. Mine started shortly after purchasing. A washing machine should not rust like this! I FOUND A NUMBER 1 256-772-8860 AND ASKED FOR CUSTOMER SERVICE FOR WASHING MACHINE RUSTING. Horrible customer service. I didnt realize it was destroying clothes . LG is at fault, not the consumer. I cant believe they havent recalled it and the class action suit was dismissed. lg washing machines rust within 3 years if you use detergent or bleach and they refuse to fix it or even honor their warranty. He and I went back and forth for 30 minutes about the COLOR! It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. Well I dont pour Clorox on the hinges. I would be willing to join a class action lawsuit. Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. Never again. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! Now its been 4 yrs. We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. They ignore my emails, or say that they cannot help me. 4/12/2021 Greenworks Electric Pressure Washer. My husband tried the filing & repainting but it did not help. The machine was only 3 years old when I noticed the rust under the bleach dispenser. Will never buy another lg product. That got me nowhere. You must contact the Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts Have to replace now because my clothes are spotted with rust stains all over. This recall involves 34 models of Samsung top-load washing machines. I have pictures of the clothes damaged. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. Started rusting a few years later. Top Class Actionss website and social media posts use affiliate links. I am writing as there are often posts here about purchasing various brands of appliances and I wanted to share my noncustomer service experience with Sears and LG. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! The bleach cup should have had a larger lip around it. We also have the same issue with our LG washer, purchased from Sears. Same rusting and rotting of the top of an LG top load washer, model WT5101HV. NO! HI EVERYONE I HAVE THE SAME ISSUE. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Cant believe there was not a voluntary recall about this defective washer. I purchased a high end LG washing machine. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Turn to Ted: LG washers rusting, causing whites to go brown - ABC13 Houston I bought a new LG set in 2018. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? However, I can only wash whites now if I want to risk rust stains that dont come out. Despicable. Any suggestions on treating the rust area? My wife and I enjoy using the LG graphite top load washer and front load dryer. Clothes are ruined machine is unable to be used due to condition. We are having the same problem. So dissatisfied. Having the same problems as noted in this article. However, this can result in some functions no longer being available. My LG washing machine also had a lot of rust ? My husband took it apart and sanded down the rust then repainted it with appliance paint. I will never buy a LG product again! I called LG and he essentially discounted the rust issue. Where can I get information about the class action status? I had laundry by the washer & clothes hanging that were above and fell behind. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. That judge obviously doesnt own an LG washer. We are now having issues with it making loud squeaking and grinding noises. Plus warranty. Or have you had any results getting LG to replace the tops? I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. My wife wrote to the head of LG and someone called and said theyll be willing to give us 15 percent of on our next purchase of LG. NOPE! Im sure it started earlier, but hadnt grown out beyond the bleach dispenser until the 3rd year. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. How do I get in on the class action lawsuit? I have a LG top load washing machine. The same thing has happened to my LG that I bought in 2015. LG actually came to my home to look at the washer and claimed it to be cosmetic. LG doesnt care about the consumer. I will Never buy a LG anything again because of it. Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. It is the top of the line for 2012. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. This describes my nightmare with the LG washer. I thought it was strange but since it was past the 1 year warranty, I didnt call. LG is not a reliable appliance and they will not take care of the problem. Its a fancy hitech washer, ideal for washing without any detergent and water!! Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. I wonder if Consumer Reports gets paid by certain manufacturers? I wish I could the post the photos. For a year now Ive been finding shards of metal in my washer ripping up my families clothes. Purchased our LG Washer in 2017 and it started rusting in 2021. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. I only used bleach every few months and stopped completely over 5 years ago. Ive ruined more linens and whites with rust stains before I realized what was causing them. Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. Our washer isnt just rusted, it is perforated through the top. It has spread half way around. I am having the same issue. If they dont fix it, well be steering away from LG. Product Recalls - Lowes Rust was surface-only at beginning and appeared to the right of the Dispenser box. Never, never again will I purchase another LG product. My lg top loader has rusted where water comes in and bleach dispenser. I rarely used liquid bleach because I prefer OxiClean in powder form more so. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. Rust started to accumulated about a year after we got our washer. I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. Has anyone been successful in getting LG to replace or repair the issue. I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. I am so disgusted with L.G.!!! So you as the consumer dont purchase an LG !! Love the washer; however, rust around the bleach dispenser is causing issues. Same problem with ours. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Especially since its supposed to be stainless steel! I know the warrantee is long gone. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. I contacted LG directly to replace the top. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. Can I join this suit also? Someone once referred a site but when I went there I couldnt find anything on this issue. She said they can deny it. Add me to your lawsuit please. Thats almost 20 years ago!! What ,if anything, have you done to fix yours? Is there anything that can be done to stop the rust. Now August, 2019 rust has spread and now chipping off into tub. Ive only used that dispenser a handful of times and leave the lid open every time the washer is not in use. Heres some facts. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. I am really upset having this low quality for 2000 $. Original owners may qualify for purchase price refunds plus a cash settlement up to $400. I purchased a LG Washer, top load, in July 2012 and within a year the rust started around the bleach dispenser. I dont know how to join but Id sure like tomine is doing the same thing! My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. I also have this problem. Is there someone that is responsible to repair this problem? It has gotten worse and worse. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! Not very good customer service . I can see the rust has spread. I would love to be a part of this law suit. I will NOT purchase another item from LG, EVER! We have all the same problems with our machine any updates,or how to make a claim. I now have a hole adjacent to the dispenser. Yes they know this is an issue and although they have changed the top to plastic it has been on the backs of those of us who paid for their crappy workmanship. 256K views 9 years ago LG has issued a recall for over 457,000 of their top loading washers. What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? I believe another class action lawsuit should be presented. Please add me to the class action suit. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. How do I join the class action? Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. Your email address will not be published. Now I call & they tell me that there is no history of my complaint. LG needs to take responsibility for their carelessness. They said NOT a design flaw, and proceeded to tell me how I could fix since out if warranty. My GE Profile HE washing machine has this problem, too. Horrible! Me too. I thought buying LG would be great since every Samsung appliance has been crap. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. LG said it was not covered and a maintenance issue on my part. Samsung recalled the washers in 2016, but consumers sued. What do I need to do? Have you heard anything? I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. How do I join the class? Hey Mark, how did you join the class action? Privacy Policy | I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. The rust is spreading to the inside of my washing machine. I was stuck with this issue and what an eye sore.