Insert the hose into the connector and press down on the hose until it snaps closed. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Pull up on the solution hose and see if it comes out of the brass connector. Exclusions and limitations apply. If the hose is loose, pull down the connector until you see the silver ball bearing. Free shipping on many items . Repair service for the Portable Spot Cleaner is not provided by Rug Doctor. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Try plugging the machine into a different outlet. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Float Columns should be checked for debris and rinsed thoroughly after each use. Amazon.com: Customer reviews: Rug Doctor Mighty Pro X3 Pet Pack Does the area where you have been cleaning feel wet to the touch? If this is the case, remove the tank and refill it with water or solution as needed. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. If it is not, plug the cord into a nearby wall outlet. Tug on the hose to make sure it is properly connected. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Do you know which way for sure the pump nozzles should be facing on our model? If not please call our customer services team on 0800 800 245 or read through the support documentation at https://www.rugdoctor.co.nz/support/Video Shortcuts:0:16 - Check you have filled the correct tank0:25 - Check you are holding down the red spray button0:45 - If the white tank is half full you have run out of water1:02 - Contact the customer services line on 0800 800 245 We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. What Amount Of Solution Does A Rug Doctor Require? For best operating efficiency and cleaning use of Rug Doctor products is recommended. Dont Panic, Check the machine is set to carpet cleaning mode. Straight edge cutters/pincers instead of hose clamp pliers. Your statements may be edited for length and clarity. Check the red base tank has enough water, and refill if necessary. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Try plugging the machine into a different outlet. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. To reassemble your device, follow these instructions in reverse order while noting the re-assembly tips. Her work is published on many websites. If you observe that your portable spot cleaner has no power, you can follow the guidelines which are given below: If the suction on the Portable Spot Cleaner is absent or inadequate, you can follow the guidelines which are given below: 2. This cookie is set by GDPR Cookie Consent plugin. Then tilt your Rug Doctor back, roll it to the next starting point, and start again. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Check to see if any debris or hair has gotten caught or tangled in the brush before you start by vacuuming the area. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. Use your fingers or pliers to pull the hoses off of the pump nozzles. During re-assembly, over-tightening these screws may crack the plastic plate. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Make sure none of those are pinched, kinked, or smashed behind each other. The grey and black vacuum hose should be in place. Rug doctor not spraying fix - YouTube The machine will have to be looked at by a vacuum repair facility. These cookies ensure basic functionalities and security features of the website, anonymously. Reply. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. You can register your Rug Doctor Machine at www.rugdoctor.com. We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. Make sure there is cleaning solution and water in the lower blue tank. This cookie is set by GDPR Cookie Consent plugin. Section 1125(a). Oct 18, 2020 5 yr. ago. Keep reading for our full product review. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Center a replacement axle hub cap over the exposed axle end. Find a repair shop near you. You also have the option to opt-out of these cookies. 8 Best Carpet Cleaners for Pets, Tested by Experts By clicking Accept, you consent to the use of ALL the cookies. Replace the outer cap on the tank and reinsert it into the unit. Find a repair shop near you. Place a towel behind the exhaust hole. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. But you can also find the solution in this article. If it comes loose, youll need to secure the hose. Rug doctor portable spot cleaner makes life easier compared to the old days. Offer ends 5/4/23, while supplies last. Rug Doctor is known to be a high-end brand, and this particular model is actually one of its most affordable options, retailing for around $275. Hold the machine's red trigger down as you move. Find a repair shop near you. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). If possible, replace both pumps. Not all products are this easy to assemble, so make sure to invest in one of the best home tool kits so youre always prepared. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? Snap up the brass rings, and they will lock the hose into place. But opting out of some of these cookies may affect your browsing experience. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. The Rug Doctor Pro Deep Carpet Cleaner (Machine) is backed by a five (5) year limited warranty (Warranty). Snap up the brass rings, and they will lock the hose into place. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. Make sure you dont miss a thing. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. You should feel strong suction. If the hose is loose, pull the connector all the way down until you see the silver ball bearing at the bottom. Rug Doctor Pump Replacement - iFixit Repair Guide Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. But needed to be sure before ordering. Inspect the float column inside the Waste Water Tank to see if the filter screen on the float column is clogged. Ensure the machine is set to hand tool use. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . There might be a clog in the lower vacuum track, and the machine will have to be returned to the store and exchanged for a different machine. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Rug Doctor Portable Spot Cleaner Support | Rug Doctor We independently evaluate all recommended products and services. This Warranty applies for normal household use only. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. Pick a warm, clear day without excessive humidity to shampoo your carpets. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Rug Doctor Repair Questions & Solutions, Tips & Guides - Fixya Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack, Exclusive Vibrating Brush Spray Scrub and Extract Embedded Dirt and Grime, 48 oz. If you are feeling strong suction, replace the filter inside the clear dome. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. Do not use the previous pump's in-line diode. To Clean Both Carpet and Upholstery, Which Detergent Should You Use? On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. Ben Lavadia - The reset button is located at the very top of the machine, on the right side. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. We recommend you keep the original carton and packing materials. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. This model is quite a bit more expensive, costing around $470, but it also has a larger water tank and does a better job drying carpets with its powerful suction. Press down on the double brass rings, hold them down, and insert the end of the solution hose into the center of the brass connector. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. Find a repair shop near you. She covers home products for The Spruce. $526.62 $ 526. If the area is wet, remove the filter from the clear dome on top of the white tank. Living in California, Michelle Ullman is a professional writer with particular expertise in home, garden and pet/nature topics. Does the area where you have been cleaning feel wet to the touch? If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Exclusions and limitations apply. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Once you do get it clean, youre supposed to leave the cap off so the interior can air dry. Then insert plug into a properly grounded outlet, and youre ready to begin. These cookies ensure basic functionalities and security features of the website, anonymously. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. There are a variety of stains that can be tackled with the help of trigger sprays. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine.