If I scroll left I leave the app. What section within the app were you in? And it's still captions read more. However, controlling it may differ based on the remote or device used. And, my new X1 Remote/Controller does not have anything labeled as "OK". I get to the button in lower left that says sub titles are off but I cant seem to change it to on. Many computer players can include external subtitle files, allowing you to select exactly the amateur translation you need for an officially untranslated movie. Select a program to play. In closing, subtitles are essential when youre watching a French or South Korean movie, as well as times when you are in a noisy environment. I'm no longer seeing the subtitles/closed-captioning. Steady rain in afternoon. Peacock turn off subtitles!!!! HERE It IS - Xfinity Community Forum Other than that option, you could try uninstalling and reinstalling Peacock. He unplugged the power cord and plugged it back in. 2 Press Menu on the TV box or remote control. Turn Closed Captioning On or Off on Your HD TV Box - Xfinity How to turn off closed caption on Peacock on Firestick? You can change the audio language as well as subtitles.. Click on speech bubble. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. Click on the icon named "text bubble," which is, in this case, the subtitles button. Move the highlight over to the caption icon, click and select ON. Steady rain in afternoon. Are you still seeing this issue? How to ENABLE or DISABLE SUBTITLES in PEACOCK? - YouTube ANSWERED: How do I turn on/off closed captioning on my Xfinity TV Press OK to toggle Closed Captioning On or Off. If you can't find the CC options in the Settings menu, another way to remove the CC on Peacock is to simply pause the video you're watching. The changes will be applied within about thirty seconds. Nothing will get rid of closed captioning on Peacock. would be nice if I didnt have to do that. Thank you for posting your Peacock question here. In the new window, you'll see a checkbox next to the option for "Closed Captioning." The first way is to go into the settings menu and then look for the closed caption option. So, you are the one to determine whether you need closed captions when watching Peacock content or not. If you want to adjust your subtitles or closed captioning, you can do so while playing a movie or show on Peacock. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. I see two different instructions for turning off the "Closed Caption" in Peacock. If you use Roku, the steps will be the same. To turn on closed captions, click an option under "Subtitles". 2. Yes! Have you ever tried watching a movie, and the traffic outside is too loud, or someone is making noise in the kitchen? Blaine Perkins climbs from car after vicious crash at Talladega Vocational, Technical or Tra. Hello, @stoutporter. It will turn yellow when you hover over it. I have the same issue as everyone else, very annoying. There are other problems as well. You can disable the Closed Caption feature by following the steps above. There is a bug in the Peacock app which needs to be brought to Peacock's attention. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Keep checking for updates to ensure you have the latest version on whatever device you are using. Subtitles are for speaking voices, while closed captioning describes all audio. Nothing happened. How to turn off closed caption on Peacock on Roku? ), and more. I went to settings and clicked. For some, it disturbs the watcher who is not used to subtitles being shown on screen. Go to peacock r/peacock by junnjun013. 4. You will be able to see different options. How to customize captions & subtitles on Peacock TV - YouTube Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. This feature is helpful, especially if viewers are deaf or have partial hearing loss. Are you having issues with CC with the Peacock app as well, or just in general with your cable? Many Andriod users enjoy Peacock TVs wide range of quality content, but things are different when you need to turn your subtitles or caption on and off. How to Turn Subtitles On or Off on the iPhone Peacock App, How to Turn Subtitles On or Off on the Android Peacock TV App, How to Turn Subtitles On or Off on the Roku Peacock TV App, How to Turn Subtitles On or Off on the Apple TV Peacock App, How to Turn Subtitles On or Off in the Peacock TV App on a Smart TV. Many televisions have a menu option that allows you to turn off the closed captioning feature. Same thing for me. If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. Peacock can be a little different when it comes to turning that feature off. . Turn Closed Captioning On or Off Using the Xfinity Voice Remote . You can decide to disable Caption or customize the feature. When I cast from my phone, there's a subtitles button right above the play/pause. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! Its off on both the TV and Xfinity preferences. :), I am having the same problem. Yes. Tip: You can turn the subtitles on or off even if you pause the video. So, where is this "speech bubble icon" found? @user_69e9f1 Hello and thank you for reaching out over our Xfinity community Forum. I just want to confirm, have you already made sure that the closed captioning on the TV itself hasn't somehow been turned on? Subtitles to None, doesn't work.. Reach out if you need anything else. THE #1 BR HAS NO BOX AND CONNECTS VIA INTERNET IT HAS NO PROBLEM. If the subtitles dont load, make sure to refresh the browser and check again. Such transcription will help in case of poor quality video and audio recordings when shooting with a hidden camera or without using a microphone. Read more Have you tried this? You will see the specific video playback option, which you will see at the bottom of your screen. If you are still having trouble disabling the closed captioning feature on your television, you may need to consult your television's manual or contact the manufacturer for assistance. However, keep in mind that if you are using your iPhone, you need to download it from the App Store. Android users also enjoy the high-quality content that Peacock TV delivers. How to turn off closed caption on Peacock? | TVsBook Why am I hearing voice narration over the show I'm watching? For further assistance could you please send me a private message with your full name and street address? Thank you. The only difference in accessing the subtitles for Peacock TV is where the Select or Menu button resides. An example of data being processed may be a unique identifier stored in a cookie. To access subtitles and closed captioning, open the program or movie in question and select the Subtitles or CC button from the menu (depending on your platform). Open Peacock APP on your iPhone or iPad and log in to your account. How do I get rid of closed caption on peacock? - cgaa.org JavaScript is disabled. To access Accessibility Settings: Press the B key on your Xfinity remote to reach Accessibility Settings. ! . 5. Most of the recommendations include," click on the silver button in the middle." no matter what i do i can't get the CC to go off , it drives me nuts , i turn it off on xfinity and off on LG tv but when i play peacock its ALWAYS ON !!! This does not effect our editorial in any way. How do I turn on accessibility features like closed captions or audio From here, you will be able to customize the closed caption or subtitle settings as youd like. The consent submitted will only be used for data processing originating from this website. In that case, you may need to go into your devices accessibility settings and verify that the audio/hearing captions option is enabled (iOS, Android, & Xbox). How do I fast-forward a closed captioned Video on Comcast? I didnt use pause button at all just middle operating button with four separate directional buttons and fixed in 3 seconds !!!!! Hello, @daveingeb. Choose the title you would like to stream and select it. @user_34a057 Hi there! We can not guarantee its completeness or reliability so please use caution. Please allow 30 seconds for the subtitles to turn off/on. Turn Closed Captioning On or Off with the Xfinity Stream App ), we ask that you please review this Peacock app article (https://www.peacocktv.com/help/article/subtitles), or visit the Peacock TV app site directly here: https://www.peacocktv.com/help/category/watching-peacock. While watching a program that has closed captions enabled, hit theOK button on your Xfinity remote to pause it. In general, its just as easy to turn subtitles and closed captioning on/off on Peacock TV as it is on most other devices. How do I get closed captioning on peacock, button on your Xfinity remote to pause it. Whether its iPhone or Android, the app works well on both platforms. Slide the on/off toggle to On. Peacock not showing up on LG smart TV, Quick Fix, Slide your finger down on the remote trackpad. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. , It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku., i have tried watching Peacock on more than one TV and have the same problem. If you are watching peacock on your computer: 1. If exiting Peacock then resuming it later on, the closed captioning came back, regardless of what the setting was. A premium product that doesnt work properly has absolutely no value to your customers. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If you are still experiencing this issues, please ensure that Closed Captioning is not enabled on the X1 box. Select Exit to close the menu. All you need to do with a Roku device is use your remote to access subtitles. Then, please unplug your device, wait 60 seconds and plug it back in. For me the conversation icon is on the bottom left and then I selected English subtitles. "Another way to turn off closed captioning is to go into the app's general settings. . Try contacting Comcast about this problem: Our result was that they had no idea and all the things that they asked us to do really fouled up our tv such that they determined that we needed to have a technician come out to resolve the problem two days later. If youre watching peacock on a TV, you can usually turn off closed captioning by pressing the CC button on your remote control. Press "Menu" on the Comcast remote. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Cant help you without specific information. Select General and proceed to Accessibility Settings. The tiny subtitles are on all the peacock shows that I've watched on the xfinity flex platform. Captioning is a feature that allows translations for the hearing impaired. The point is that the Peacock TV app operates the same way regardless of its OS. If youre not a fan of closed captioning, you might be wondering how to remove it. You can download the app through Amazon App Store and customize it to your liking. If not, then you can disable closed captions through the steps explained in this brief. In the Setup Menu, locate the option for Closed Captioning Setup. Xfinity For full functionality of this site it is necessary to enable JavaScript. Click on the icon named text bubble, which is, in this case, the subtitles button. Please allow 30 seconds for the subtitles to turn off. Disclaimer: Some pages on this site may include an affiliate link. Click on the Select button on your Apple TV remote, Several options will pop up on your TV screen. Launch the "iPhone Peacock TV app" and start the content you want to watch. How to Turn off closed captioning on peacock?-2 Mins Trick @fayjoe1 wrote: How do we turn this eature on? How do I remove subtitles from my TV using x finity remote. Embedded subtitles, or hard subtitles, are a subtitle attachment method in which the subtitles are embedded in the video image itself (that is before you start watching it) and cannot be removed from it in any way afterward.